The latest news on innovation in the fuel
retail and convenience store industry.
Retailers are scrambling to reduce friction for consumers in the checkout process in response to Amazon Go's entrance into the…
Read MoreConsumer demand for omnichannel options has prompted retailers to grow beyond their e-commerce excellence by opening physical stores. We compare and contrast the companies' offline strategies, and discuss how US retailers can adopt their best practices for effective omnichannel retailing.
Read MoreWhen it comes to loyalty programs, the good news is that most convenience stores have one in place. The bad news is that operators aren't maximizing their programs' potential.
Read MoreIn today’s world, the punch card has been replaced by digital identity: customers join loyalty programs by creating personal accounts on a website or app.
Read MoreWhile customers typically enter Amazon Go stores by scanning a QR code on the mobile app, employees at the New York store will swipe in those who intend to pay by cash at the entrance turnstile.
Read MoreRetailers are scrambling to reduce friction for consumers in the checkout process in response to Amazon Go's entrance into the market.
Read More7-Eleven Inc. has established beer delivery service in 18 markets across the United States. The convenience-store retailer has added The Beer Necessities section to its 7Now delivery app, which launched in August 2018.
Read MoreCapturing the attention of customers in today’s digital world is not easy. Email inboxes are overflowing, the number of apps on a person’s cell phone continue to grow, and brands have just seconds to grab a customer’s attention on social media.
Read MoreRetail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth.
Read MoreThe latest set of industry figures is out from the National Association of Convenience Stores (NACS), and the report paints a mixed portrait of the status of quick stop shops in the U.S.
Read MoreAdvancements in mobile devices have paved the way for the current innovation around the way consumers shop and pay.
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